Tenant Information

Information For Tenants…

If you are looking for a property to rent, then look no further. We at Sue Bridges strive to ensure the whole process of renting a property is straight forward and stress free. Once you have found a property you would like to view, we will accompany you on the viewing and talk you through the process if you wish to proceed with an application.

The Tenancy Application…

Before we send the application link to apply for a property we ask for a holding deposit equivalent to one weeks’ rent be paid first.

Once we receive your holding deposit, current legislation stipulates that the necessary paperwork should be completed within 15 days, or such longer period as might be agreed. 

If at any time you decide not to proceed with the tenancy, then your holding deposit will be retained by our firm. By the same token, if during that period you unreasonably delay in responding to any reasonable request made by our firm, and if it turns out that you have provided us with false or misleading information as part of your tenancy application or if you fail any of the checks which the Landlord is required to undertake under the Immigration Act 2014, then again your holding deposit will not be returned.  It will be retained by this firm and your Landlord.

Should you be offered and you accept a tenancy with our Landlord, then your holding deposit will be credited to the first months’ rent due under that tenancy.

Where, for whatever reason, your holding deposit is neither refunded nor credited against any rental liability, you will be provided with written reasons for your holding deposit not being repaid within 7 days.

You will not be asked to pay any fees or charges in connection with your application for a tenancy.  However, if your application is successful under our standard assured shorthold tenancy agreement, you will be required to pay certain fees for any breach of that tenancy agreement in line with the Tenant Fees Act 2019. In consideration of us processing your tenant application, you agree to pay those fees to us on request. 

A detailed breakdown of fees that may be charged can be seen here.

For further information please contact us at the office on 01524 68811 or by email to Lucy or Alison.

Let us help you find your new home…